ロココは、1994年の設立時よりIT運用サービス事業を軸に成長してきました。servicenowにおいては、2013年のServiceNowJapan様設立時より事業を開始し、運用知見をベースに先駆者として、生産性の向上、業務プロセス改善によるお客様の課題に同じ目線で立ち取り組んでおります。
1 Awards by ServiceNow©
4.43/5 CSAT Score
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Partnership levels with ServiceNow
Premier
Reseller
Registered
Service Provider
Specialist
Consulting and Implementation
Industries We Serve
Education
Financial Services
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Accrediations
7
Presales Accreditation
45
Sales Accreditation
42
Delivery Accreditation
Product Certifications
| Certification Name | Number | Category |
|---|---|---|
| ServiceNow Certified Application Developer | 37 | App Engine |
| Certified Implementation Specialist – Application Portfolio Management | 1 | Application Portfolio Management |
| Suite Certification - CSM Professional | 1 | Customer Service Management |
| Certified Implementation Specialist – Hardware Asset Management | 7 | Hardware Asset Management |
| Suite Certification - HR Professional | 3 | Human Resources |
| Certified Implementation Specialist – Strategic Portfolio Management | 2 | Hybrid Project Management |
| Micro-Certification - Agile and Test Management Implementation | 2 | Hybrid Project Management |
| Certified Implementation Specialist – Event Management | 5 | IT Operations Management Health |
| Certified Implementation Specialist – Discovery | 11 | IT Operations Management Visibility |
| Certified Implementation Specialist – Service Mapping | 5 | IT Operations Management Visibility |
| Micro-Certification - Configure the CMDB | 10 | IT Service Management Pro |
| Micro-Certification - Service Portal | 2 | IT Service Management Pro |
| Micro-Certification – DevOps Change Velocity | 3 | IT Service Management Pro |
| Suite Certification - ITSM Professional | 7 | IT Service Management Pro |
| Certified Implementation Specialist – IT Service Management | 26 | IT Service Management Standard |
| Micro-Certification - CMDB Health | 1 | IT Service Management Standard |
| Certified Implementation Specialist – Security Incident Response | 1 | Security Incident Response |
| Certified Implementation Specialist – Software Asset Management | 6 | Software Asset Management |
| Certified Implementation Specialist – Vulnerability Response | 1 | Vulnerability Response |
Locations and Coverage
| Reseller | |
|---|---|
| Regional Coverage | Asia Pacific & Japan |
| Country Coverage | Japan |
| Partner Office Locations | Osaka, Japan |
| Serviceprovider | |
|---|---|
| Regional Coverage | Asia Pacific & Japan |
| Country Coverage | Japan |
| Partner Office Locations | Osaka, Japan |
| Consulting&implementation | |
|---|---|
| Regional Coverage | Asia Pacific & Japan |
| Country Coverage | Japan |
| Partner Office Locations | Osaka, Japan |