Last Updated: 27 Jan 2025
This Privacy Policy ("Policy") delineates the manner in which Rise2Now ("we," "us," or "our"), operating the website rise2nowcom (the "Site"), collects, utilizes, and safeguards your information. It is imperative that you carefully peruse this Policy as it contains pivotal information concerning our handling of your data. This Policy applies solely to information collected by Rise2Now via the Site and does not extend to any third-party websites or services.
How to Contact Us
Questions, comments, and requests pertaining to this Policy should be directed to our Data Protection Team through the following means:
Data Protection Team
Rise2Now
Introduction
We collect certain data when you interact with the Site, as detailed below, and as part of our normal operational procedures. This Policy elucidates how we collect and process your information and your rights concerning our data practices. Rise2Now primarily serves as a directory of resources within the ServiceNow ecosystem, intended for educational and entertainment purposes.
Information We Collect
The following categories of information are collected by Rise2Now:
Analytics Data: We utilize Microsoft Clarity and Google Analytics to track user interactions on our Site. This may include, but is not limited to, information about the pages you visit, the time spent on each page, and other interaction data such as mouse movements and clicks. Such data is collected for analytical purposes only, aimed at comprehending user behavior, and enhancing the functionality and content of the Site.
Server Logs: Our server infrastructure automatically logs certain information, including your approximate geographic location (at the country level) and the time of your visit, rounded to the nearest hour. These logs are maintained for a period of one (1) day, and are strictly for server maintenance, security auditing, and troubleshooting purposes. This information is not used to identify individual users.
Voluntary Email Submissions: If you choose to subscribe to our weekly newsletter, you will be asked to voluntarily provide your email address. We utilize this email address solely to deliver newsletters containing the latest ServiceNow news, educational articles, and other informative content. Your email will be retained as long as your subscription is active. You have the right to unsubscribe at any time using the link included in each newsletter.
It is hereby stated, that beyond the aforementioned collection methods, Rise2Now does not collect any personal information that directly identifies any user on the Site. There is no user registration, login functionality, or user comment capability, and we actively aim to collect the minimal amount of data necessary to improve our services.
How We Use Your Information
The data collected by Rise2Now is used strictly for the following, specific purposes:
Site Enhancement and Optimization: We meticulously analyze the anonymized usage data obtained through Microsoft Clarity and Google Analytics to assess user behavior. This assists in refining the Site's content, functionality, layout, and navigation, in order to provide an optimized user experience. The time spent on each page is crucial to our analysis.
Newsletter Distribution: Your email address, if provided for the newsletter subscription, is utilized solely to send weekly updates, informational content, and industry-related news to subscribers. This is a service that we provide voluntarily based on user preference.
Information Sharing and Disclosure
Rise2Now maintains a strict policy of non-disclosure of user data to third parties. We do not share, sell, or lease your data to any external entities. All data collected is exclusively utilized for the purposes stated within this Policy and remains under our direct control.
Data Retention
Analytics Data and Server Logs: Analytics and server logs will be kept according to the defaults of the system or service provider, for server logs we will maintain the data for 1 day, unless otherwise legally compelled to keep longer. After which, the data will be automatically deleted.
Newsletter Subscription Data: We will retain your email address only as long as you remain subscribed to our newsletter. You can withdraw your consent and unsubscribe at any time, at which point your email address will be removed from our mailing list.
Data Security
We undertake reasonable measures to protect data security, which includes both technical and administrative safeguards. It should be acknowledged that no data transmission or storage system can guarantee absolute security, but we do take precautions to protect the integrity of the data.
Data Subject Rights
Given the anonymous nature of the information collected, Rise2Now is unable to fulfil individual requests for access, modification, or deletion of data associated with specific users, because we are unable to identify individual users directly. It is acknowledged that individuals have rights with respect to their data, and therefore, you retain the right to control the usage of cookies and other tracking mechanisms through the settings of your internet browser. You retain the right to withdraw from our newsletter by using the unsubscribe link in every email.
International Data Transfers
All data collected by Rise2Now is stored within the United States. Data is stored in our servers in California. We operate in compliance with all applicable US laws.
Children's Privacy
Rise2Now is designed for a general audience, and we make every effort to ensure that this Site is appropriate for all ages. We do not intend to collect data from users who are under 13 years old.
Location of Operations
Rise2Now is based in California and adheres to relevant laws and regulations within this jurisdiction.
Vendor/Service Provider Information – A Disclaimer
Our website serves as a directory showcasing various vendors, service providers, and IT solutions within the ServiceNow ecosystem. This information is intended to assist you in discovering and evaluating different industry offerings. However, it is explicitly stated that Rise2Now does not collect data from your interactions with vendor listings. Any interaction with these listings occurs directly with those vendors and is subject to the vendor's own privacy policies. Rise2Now is only responsible for the data we collect directly from users as detailed in this policy.
Changes to this Policy
We reserve the right to modify this Policy as deemed necessary. In the event of such modifications, an updated version of the Policy will be posted to the Site, and a notification banner will be visible to users. It is recommended that you periodically review this Policy to stay informed of any changes.
Contact Information
We reserve the right to modify this Policy as deemed necessary. In the event of such modifications, an updated version of the Policy will be posted to the Site, and a notification banner will be visible to users. It is recommended that you periodically review this Policy to stay informed of any changes.